Everyone agrees that without effective leadership, a family business is rudderless

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i was recently asked to give an example of my best and worst experience when working with families in business. The answer to that question is all bout the leadership qualities and attributes of the family member who sits in the position of owner, chair or CEO. 

If I told you the worse example you would not believe me. Those who stand out have the same common characteristics.

Commentary on the internet is overloaded with leadership content. In my experience working in and with businesses of all size, effective leadership is captured in the attached illustration. You can add to that encourage the heart, model the way and challenge the process.